Frequently Asked Questions

Is shipping really free for U.S. orders over $40? >> Yes

U.S. orders over $40 ship free. 

Do you ship outside the U.S.? >> Sorry, not at this time.

Here's hoping you're in the U.S. right now because that's the only country we are currently able to ship to. We hope this is not an inconvenience for you. 

What is your return policy?

If your item is broken, incorrect or different than described, just send it back within 20 days for a replacement, refund, or store credit. 

If you want to return an item simply because you do not like it, then send it back within 20 days for a different size or store credit.

How can I get in touch with you?

Just send a quick email over to info@bestmusicfest.com.

Or drop us a quick question in the chat box on the contact page.

You can also call or text us at (619) 376-3899‬.

What is the average shipping time?

Due to high demand, our average shipping times are expected to be between 2 and 6 weeks.

*Update: Due to the current coronavirus outbreak, shipping centers may experience extended delays. We apologize for any inconvenience and will do our best to make sure items arrive as quickly as possible.